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Professional Image

Introduction:
How does your business sound to callers? Could it be more professional?
08XX Upgrade for Professional Image makes your small and medium-size business "sound and feel" on the phone like a large, well-established and highly professional enterprise at minimum cost and with minimum effort.
In today's business world, the phone is one of the most important image-builders for a company. As customers rarely come to the company's premises, it is the experience on the phone that determines their impression of your company.

Why Do You Need It?
Many SMEs "sound" very small indeed.
In today's business world, the phone is one of the most important image-builders for a company. As customers rarely come to the company's premises, it is the experience on the phone that determines their impression of your company.

Can you relate to one of the following situations?

  • You wish to portray to your callers that you have an established office with a sophisticated telecommunications infrastructure and not just one or two telephone lines.
  • You want a call handling solution that will grow as your staff numbers grow.
  • You need to be able to deliver your inbound calls to different locations depending on the time of the day and day of the week.
  • You do not know how many calls you receive or how many people cannot get through to you because they receive a busy tone when they dial your number.
Things like this happen to the best companies. Statistics reveal that companies miss up to 25% of calls. These missed calls equate to lost business opportunities, dissatisfied customers and damage to a company's image.
The Professional Image Service allows you to avoid disappointments. We provide you with a communications solution that enables your business to "sound" highly professional and well-established at minimal cost and with minimum effort.
Why not make your company different?

What Is It?
08XX Upgrade for Professional Image helps your business handle more calls and present the image you want.
With it you can:
Look large - 08XX Number
Your introduction to your callers starts with your phone number. An 08XX Non-Geographic Number makes your business seem larger and more established than a business with a local number.
Introduce Yourself - Customized Greetings
With 08XX Upgrade for Professional Image you can record customized greetings - welcome, on-hold and voice mail messages - and update them instantly and easily via a secure web interface. You can also have your greetings recorded professionally at additional cost.
Avoid giving your callers a busy signal - Queuing
Receive up to 3 simultaneous live calls and hold 3 more in queue until one of your staff becomes available to take them. The system also plays music on hold and allows callers to switch to voice mail.
Take all your calls- Call Delivery
The service delivers your calls wherever you are. You can pre-program your calls to be routed to different locations - UK fixed line and mobile and international fixed line. (based on time of day and day of the week). All routing changes are instant and you can update them easily via a secure web interface.
Get all your messages - Automatic Messaging Service
Benefit from the automatic voice mail service. Get all your voice mail messages as email attachments straight into your inbox and store and access them easily.
Get all your messages - Live PA Messaging Service
Forward your calls to a real live person to take messages on your behalf. Research reveals that it increases drastically the number of messages left, as up to 50% of people will not leave voice messages on machines but 99% will do with a real person.
Analyse your calls - Efficiency Reports
Know what was the maximum number of calls you received at one time and how many calls did not get through. With the help of Efficiency Reports you will be able to optimise your staff requirements.

How Does It Work?
08XX Upgrade for Professional Image is very user friendly and can be easily modified to fit your changing needs.
No Hardware or Software Required
You do not need to buy, install or maintain any hardware or software. We provide the service and ensures that you benefit from the latest functionality and excellent reliability.
Quick and Easy Set-Up
We will activate the service for you quickly and efficiently. After that you can take complete control over your system. There are no additional charges for any changes or assistance with your service.
Control over Your System
You can control your system via a secure and intuitive web interface. Any changes you make take effect immediately. Our services have been created so that they can adapt to the changing needs of small businesses.
New 08XX Number
If you do not have an 08XX number, We will provide you with one from the 0800, 0845, 0870 and 0871 ranges.
Existing 08XX Number
If you already have an 08XX number you can keep it and still benefit from this service. All you have to do is tell your current 08XX provider to deliver your calls to one of our 0207 numbers. This can normally be done within hours. We also have a porting agreement with BT whereby we can take over your number and port it directly into our platform.
Gold Number
Easy to remember "Gold Numbers" are available for an additional charge per number. For more information please contact us.

08XX Upgrade For Professional Image Charges:
Please contact us using our contact information for details of our pricing.

 
 
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